OUR PHILOSOPHY

• We are mission-driven and passionate about the work of nonprofits
• We are committed to providing services of the highest quality
• We believe technology innovation can transform the local nonprofit landscape
• We serve as a bridge between the needs of the nonprofit community and resources of the technology community
• We educate nonprofit leaders and funders about the power of technology to further the work of nonprofits and the importance of funding technology initiatives

As an affiliate of the national NPower Network, we share these important core values:

Excellence: We are committed to providing the highest quality services and the best thinking for every nonprofit we serve. Nonprofits deserve nothing less and their satisfaction is important to us.

Respect: We respect nonprofits’ missions and the goals they are trying to accomplish. We show respect for whatever stage of development a nonprofit customer has achieved. We show respect for their resources – their strengths, limitations, and possibilities. This earns us the trust of our customers and partners.

Social Commitment: We strive to make a difference in our communities through the nonprofits we serve. This passionate commitment is at the foundation of all that we do. Every NPower strategy, initiative, and service offering is mission-driven, meaning it’s evaluated and measured by what helps nonprofits succeed at achieving their missions.

Teamwork: We value the spirit of collaboration and believe that teamwork leads to greater impact. Whether it’s partnering with a funder or a sister organization to deliver services, or joining forces with a customer to address their specific needs, or sharing knowledge internally that helps us get our jobs done better, teamwork is core to our approach.

People: We strive to create an environment that encourages each individual to reach his or her potential. We recognize and respect differences while promoting open communication to reach common goals.

Our Service Philosophy: We provide high quality, unbiased, affordable and appropriate services for nonprofits. NPower services:

• Are informed by nonprofit needs
• Are scaled to a nonprofit’s ability to pay
• Always include hands-on implementation so nonprofits can put their ideas into action

We offer locally based services with the benefit of national reach and resources. This means:

• Services are locally based and locally relevant
• Best thinking and new solutions are quickly shared across the NPower Network thanks to our Knowledge Sharing initiative

We encourage an innovative culture. We are:

• Committed to identifying and providing new solutions to the nonprofit sector
• Dedicated to measuring and understanding our impact, and adjusting services as necessary

We are committed to free and open sharing of knowledge. We share:

• Our ideas and solutions with the broader nonprofit community to speed the adoption of mission-enhancing technologies
• Our research on the transformative impact of technology for nonprofits with those who can support nonprofit technology capacity-building