TechBridge Ensures Tommy Nobis Center Enjoys a Stable and Productive IT Environment
TechBridge Press Release
October 6, 2009

Atlanta – October 6, 2009. Atlanta-based TechBridge, a nonprofit dedicated to helping other nonprofits use technology to increase capacity to serve our community, is pleased to add the Tommy Nobis Center to its growing roster of Managed Services clients.

Serving businesses throughout metro Atlanta, the Tommy Nobis Center enables individuals with disabilities to enter or return to employment and to enjoy productive and independent lifestyles, while contributing to the greater business community. Since 1977 the Center has helped approximately 20,000 individuals find dignity and success in the workplace.

TechBridge’s Managed Services is a comprehensive, regularly-managed preventative information technology support service offered at a cost-effective, fixed-fee price. The Tommy Nobis Center is the forty-seventh nonprofit to choose to leverage this service - maintaining stable and productive computing environments at predictable costs.

TechBridge technology experts resolve computer issues quickly and proactively prevent potential problems by providing its Managed Services clients with virus protection, routine software updates and other strategic support services. Additionally, through its comprehensive Knowledge Center, TechBridge clients have access to its highly qualified team of technology experts to troubleshoot, diagnose and resolve computing problems remotely. The convenience of centralized IT support and remote support services is especially important to the Tommy Nobis Center with more than 150 employees scattered throughout several states.

The Tommy Nobis Center and other TechBridge clients benefit from Atlanta’s premier technology expertise. Through its skills-based volunteer program, IT volunteers from corporate sponsors such as Accenture, Microsoft, AutoTrader, CTS, Avanade, Home Depot, Cbeyond, GE and others augment TechBridge’s in-house capabilities with additional technology expertise and resources as needed. These important relationships help ensure that TechBridge consistently delivers premier value-driven technology services.

The TechBridge Knowledge Center, the nonprofit community’s 911 Help Desk for technology issues, currently serves over 300 nonprofit clients. “Success comes from building customer loyalty by exceeding expectations on every contact,” says TechBridge COO, Mark Latham. With an average of more than 500 inbound calls each month, Latham’s team strives for excellence on each one.

“The TechBridge team truly demonstrates a customer service oriented culture,” says Karen Carlisle, V.P. Corporate Communications and Development for Tommy Nobis Center. “In the first week of service, their team answered IT questions we’ve never been able to have answered.”

For more information on Managed Services and other ways TechBridge is helping nonprofits use technology to enhance their effectiveness, please contact Alissa Cook, Director of Client Development at 404-879-5406 or via email to acook@techbridge.org.

About TechBridge
TechBridge is an Atlanta-based nonprofit organization with one mission – to help nonprofits use technology to increase capacity to serve our community. We focus on technology enabling nonprofits to focus on their mission. TechBridge has provided IT consulting, hosting and outsourcing services to hundreds of nonprofits, helping them harness the productivity gains long since enjoyed by the corporate sector. As an affiliate of the NPower Network, TechBridge has facilitated the donation of millions of dollars in Microsoft software and connects the needs of nonprofits with the skills and financial resources of the technology community. The Digital Ball, TechBridge’s signature fundraiser, brings together Atlanta’s technology community to celebrate the impact technology can have in strengthening our community. For more information, please visit www.techbridge.org.

About Tommy Nobis Center
The Tommy Nobis Center develops and provides job training, employment and vocational support throughout metro Atlanta for youth and adults with disabilities and other barriers to success. Since opening in 1977, the Center has served approximately 20,000 individuals with emotional, physical, mental and sensory disabilities. In 2008, the Tommy Nobis Center’s economic impact of putting people to work totaled $1.9 million in wages earned, taxes paid and reductions in public assistance – turning tax consumers into tax payers and full participants in the community. To learn more, visit www.tommynobiscenter.org.

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Contact Information:
Carrie Bates, Director of Corporate Relations
404.879.5404 • cbates@techbridge.org